[Home]Artificial Intelligence Software To Replace INS Agents

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Could Artificial Intelligence Replace Government Agents?

Some new software says it can be trained to be an expert on any topic

Software shows promise to do the job of Immigration and Naturalization Service agents

Today while surfing the web, I came across some interesting artificial intelligence software at http://www.zabaware.com. it promises to be able to give a computer a personality, and allow the computer converse on various topics. It is what is known as a chatterbot. However this chatterbot can also automate your computer. They claim the software, called Ultra Hal Assistant 5.0, can keep an address book, remember your appoinments, and dial phone numbers from your phone book. It can help you run recent programs and open recent documents, and you can do this with natural language in plain English.
It can be used to read out documents, or websites. It can read most windows dialog boxes, especially the standard ones. It comes supplied with a huge conversational database, and can chat about anything. They even have a web agent version of the software that can answer the questions of visitors to a website. This is called "Web Hal". The Ultra Hal Representative can answer repetitive emails from users.

Their website says this software can be used as an AI digital secretary, assistant, companion....

They have some demos of the program available. Some are accessible over the web, and are pretrained on various topics.

I've been working with the Immigration and Naturalization Service for years on some issues. It's very frustrating when it seems like I know some parts of their rules better than they do. It occurred to me that maybe this program could be taught to be an expert about the Immigration and Naturalization Service laws.

In my next meeting, I ask Hal, "Hal, please read for the agent, INA regulation 57.3 please...."

A friend of mine thought that would be really cool, he wondered if the software does speech recognition. I assured him that it does. Probably it is already a banned device. They already ban knives, guns, cameras, and any kind of audio recording device. I'm sure after I took this assistant to a meeting on my laptop, next week the sign at the entrance would be changed to read

  No guns, no knives, no camera, no audio devices, 
  No computer assistants that can quote the INS regulations from memory, 
  No ...... 

I thought for a moment about the fun I could have in the waiting room where they make you wait for countless hours just to talk to a representative for 10 minutes. It could cause a real stir at the waiting area by letting the program try to answer people's immigration questions.... Then as the people leave, someone could poll them about whether the agent software gave them better, or more useful, answers than the INS agents, or was it only equal to their level of service.... Maybe Mathew Lesko could help me get a government grant to study this! What an uproar this could cause....

No wonder no one else wants me to go down to the INS office to ask questions on their behalf!

I decided to try the chatterbot expert on Hamsters. I logged on as Hamster Lover to try it out.

My first question for the artificial expert was, "How much do hamsters need to eat." Instead of telling me how much they need to eat, it returned a 3 or 4 paragraph answer about what hamsters should eat, rather than how much. It even had advice to not give chocolate to hamsters.

Hampy: They will eat almost anything (broccoli, Kraft Dinner, yogurt...) Their favourite foods are foods native to their dry habitat, like seeds/cereals (but make sure that it's natural seeds - no roasting or salt, and that the cereal isn't sugary).

For protein and variety, they will eat some small insects. They like vegetables, but don't feed them too many. You might want to give them a dog biscuit to chew on - it's healthy for them and is great for their teeth.

Try not to shock them too much. Give them a regular diet - like a commercial small animal mix - but supplement it with treats to give them some variety. Make sure as well that the food is still good to eat. Be sure that vegetables, bread, and other perishables aren't moldy or rotten.

Do not feed them: Canned or frozen veggies, anything poisonous to humans, raw beans, sprouting potato buds, fool's parsley, poison hemlock, laburnum, onions, garlic, or toffee. Chocolate is a bad idea too, but there is a special variety of chocolate that's sold at pet stores that is safe for animals.

I then asked the software, "Do hamsters like chocolate?"

Hampy: Hamsters enjoy obstacles and mazes to play with, and Lego is great to make fun toys for your hamster. Your hamster will chew on the Lego, so don't give him anything you don't need anymore. There was some concern that Lego might be toxic, but as one person posted t the newsgroup, studies have shown that a human baby would have to eat 3kg of Lego each day for a month in order for the colour chemicals to reach dangerous levels.

Hmmm, no mention of chocolate there.

Then I asked it "What about chocolate?"

Hampy: I don't give a darn about you!

Sounds like it will work very well as an artificial INS agent.... Ready for phase two of the test...

If only I had that software already installed so it could call Mathew Lesko for me....


Comments from my readers

hey... you found the ultimate answer for these guys.... you've GOT to get this in front on Sir Thomas of Ridge so he and run with it... no he'll initiate a charge with it... a latter day charge up San Juan Hill no less...

actually it could also do the job for greenie... just change the language slightly have it say that SS's got to be cut... that interest rates are at an all time low... that the economy's getting better... that corporate profits are what's saving the country... and anyone who doesn't believe this can go to hell...

I write: Well the hardest part could be teaching the bots to keep their mouth shut unless they've first received a campaign contribution.....



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